Helpdesk Petersime Customer Centre
Immediate 24/7 assistance. You can reach our helpdesk around the clock by telephone, fax, or e-mail. When you contact us for technical support, you are assisted directly by an expert in either technology or embryology. In addition, each of these expert helpdesk agents can call upon a knowledge database that is continuously being updated. That way, you are guaranteed a fast and accurate response to your question.
Contact Petersime nv Customer Centre,
E-mail address: service@petersime.com,
phone: + 32 09 388 96 11,
fax: + 32 09 388 84 58
Helpdesk Russian language:
E-mail address: service_ru@petersime.com,
phone: + 42 (0)776 035131, from Russia: 8 10 420 776 035131
In some cases, it is easier for our helpdesk to offer assistance if they can take over the PC of the customer.
By clicking on the button "Remote support" on the right and following the instructions of the application, you allow Petersime to do this.
Once you close the application again, Petersime has no longer access to your PC.
Helpdesk Local Distributors
It goes without saying that you always can rely on your local distributor for technical support.
Find out the coordinates for your local distributor
here